The Best Dunning Software in 2024
Discover the top dunning software of 2024 to tackle churn and manage failed payments, ensuring your SaaS business thrives despite inevitable involuntary cancellations.
Latest
How to Build a Cancel Flow that Minimizes Chargebacks
Launch: Reactivations
The Best Churn Reduction Software Platforms in 2024 (Ranked and Reviewed)
Jason Fried On Writing, Profitability, AI, and the Most Improbable Thing He’d Like To Do (but Probably Can’t)
Claire Suellentrop on Unlocking Customer-Led Growth in SaaS
Be Prepared: How Higher Credit Card Delinquencies Can Affect Your Business (Fed Research)
Articles
Jason Fried On Writing, Profitability, AI, and the Most Improbable Thing He’d Like To Do (but Probably Can’t)
Jason is the co-founder and CEO of 37signals (the parent company of Basecamp and HEY). During our talk, we discussed what he learned from his recent sabbatical, his views on writing, the future of AI and its implications for creativity, and more.
Claire Suellentrop on Unlocking Customer-Led Growth in SaaS
Be Prepared: How Higher Credit Card Delinquencies Can Affect Your Business (Fed Research)
Write for Conversions, Build a Bigger SaaS: Copywriting Advice From Joanna Wiebe
Churn Rates for Streaming Services: How Sticky Are Hulu, Disney+, Netflix, and Apple TV+? (Updated Q1 2024)
Seven Pieces of Advice From Customer Success Veteran Jay Nathan
The Benefits of Dunning Offers: Improved Payment Recovery Rates & Reduced Cancellation Risk
Guides
How to Build a Cancel Flow that Minimizes Chargebacks
Customers often initiate chargebacks out of frustration with unexpected subscription terms or difficulty in cancelling their subscriptions. Here are several reasons this happens.
How to Predict Churn and Improve Retention
Churnkey's Best Practices for Customer Retention
What can be the cause of a churn rate increase in business?
How to Gather and Leverage Customer Feedback to Reduce Churn
How to Retain More Customers and Increase LTV by Identifying The Most Valuable Parts of Your Customer’s Lifecycle
How To Reduce Customer Churn: Tactics and Strategies for SaaS Leaders
Product Releases
Launch: Reactivations
The goal of Reactivations is to help you realize more revenue without much effort. You serve a bevy of unique customer segments and your retention efforts should reflect that reality.
Launch: Customer Health
Preview: Customer Health, Reactivations, and Precision Payment Retries
Launch: Segmented Payment Recovery and Trended Cancel Reasons
Launch: build better products with our AI
Preview: "Build with AI" writes and rewrites your cancel flows for you
