Churnkey February Update 🔑 | Updated Customer Statistics, New Dashboard Features, and Session Recordings
Welcome to February!
We have had a busy month here at Churnkey. We wanted to give a quick overview of the progress we have made building Churnkey.
We are on a mission to help other SaaS Founder's retain more customers with customized cancellation experiences. When you embed Churnkey’s cancellation flow, you immediately unlock a suite of experiences crafted to keep your customers around longer.
Check out our progress 👇
First Up: Churnkey Customer Success Metrics
January results are in and 2021 is off to an incredible start for Churnkey customers.
Customers are retaining 33% of users on average who enter the cancellation funnel.
This reduction in churn will add tens of thousands of dollars in revenue for 2021.
One of our earliest customers saved 40% of potential churners last month!
Here are the total numbers from the current Churnkey customers:
Product Updates: Dashboard Improvements, Session Recordings, & More
Dashboard Updates, Session Reporting, & Session Recording
(Actual data from Wavve's Churnkey Dashboard)
The dashboard now shows live session data complete, individual session results, and session recordings. The session recordings are videos that let you see customers interacting with your cancellation flow. This is helpful to see what steps or copy within the flow are giving customers pause and how they are interacting with it:
(this video is a screen capture shows Wavve.co's Churnkey account 👇)
What's Coming Next
Ready To Get Started With Churnkey? We'll Guarantee Your Results 👇
The results we're seeing are simply stunning. That's why we'll give you twice your money back (view our pricing here) if we can't retain more customers for you. To put it another way, that's a 200% refund if you don't get results.
We keep up with the latest in the world of subscription retention, so you don't have to.
Even when your company has a repeatable acquisition flow, driving customers into a leaky bucket is a problem. That’s why customer retention is a prerequisite for growth. It’s true whether you’re at a small startup or a larger company: lowering your churn rate counteracts the cost of customer acquisition and increases customer lifetime value.