[{"data":1,"prerenderedAt":154},["ShallowReactive",2],{"/blog/stripe-expiring-card-emails":3},{"id":4,"title":5,"articleSection":6,"author":7,"body":8,"category":6,"coverBuilder":137,"cta":138,"ctaBody":137,"ctaTitle":137,"dateModified":139,"datePublished":140,"description":141,"draft":142,"extension":143,"hideCover":142,"image":144,"meta":145,"navigation":146,"ogImage":137,"path":147,"readTime":148,"seo":149,"sidebarCta":137,"stem":150,"tags":151,"wordCount":152,"__hash__":153},"blog/blog/stripe-expiring-card-emails.md","Stripe expired card emails: worth turning on?","Stripe","team-churnkey",{"type":9,"value":10,"toc":127},"minimark",[11,15,20,23,28,31,46,49,55,59,62,72,76,95,99,102,105,108,111,114],[12,13,14],"p",{},"In this article, we'll look at the options available in Stripe and whether you should use them.",[16,17,19],"h2",{"id":18},"expired-card-settings-available-in-stripe","Expired card settings available in Stripe",[12,21,22],{},"There are a few ways to manage these emails.",[24,25,27],"h3",{"id":26},"under-settings-billing-subscription-and-emails","Under settings > billing > subscription and emails",[12,29,30],{},"You will need higher permissions to access this page. You can send emails about expiring cards via this page.",[32,33,36],"article-figure",{"alt":34,"src":35},"","/images/blog/stripe-expiring-card-emails/stripe-billing-expiring-cards--2-.webp",[12,37,38,39],{},"Link: ",[40,41,45],"a",{"href":42,"rel":43},"https://dashboard.stripe.com/settings/billing/automatic?ref=churnkey.co",[44],"nofollow","https://dashboard.stripe.com/settings/billing/automatic",[12,47,48],{},"You can use your domain domain and set your logo. But you cannot customize when it's sent, or what the copy says as of June 2025.",[12,50,51],{},[52,53],"img",{"alt":34,"src":54},"/images/blog/stripe-expiring-card-emails/churnkey-expiring-card-email--1-.webp",[24,56,58],{"id":57},"under-settings-revenue-recovery-emails","Under settings > revenue recovery > emails",[12,60,61],{},"You can also set it up via this page. Access levels may vary.",[32,63,65],{"alt":34,"src":64},"/images/blog/stripe-expiring-card-emails/churnkey-expiring-cards-email--1-.webp",[12,66,38,67],{},[40,68,71],{"href":69,"rel":70},"https://dashboard.stripe.com/revenue-recovery/emails?ref=churnkey.co",[44],"https://dashboard.stripe.com/revenue-recovery/emails",[16,73,75],{"id":74},"current-limitations-of-using-stripe-for-expiring-cards","Current limitations of using Stripe for expiring cards",[77,78,79,83,86,89,92],"ul",{},[80,81,82],"li",{},"You cannot customize copy, design, or CTA",[80,84,85],{},"You cannot control the sending time. It will be sent 1 month prior to the card that expires.",[80,87,88],{},"Doesn't reoccur.",[80,90,91],{},"Only a single toggle to turn it on for everyone or off for everyone.",[80,93,94],{},"Data has shown that expiring card emails increases churn and card tokens have largely made this a thing of the past. Exceptions do apply.",[16,96,98],{"id":97},"is-retention-a-company-goal","Is retention a company goal?",[12,100,101],{},"Churnkey helps companies save 20-40% of the users that they would've otherwise lost to churn. In 2024 alone, we helped businesses recover $250M in subscription revenue.",[12,103,104],{},"Even a seemingly low monthly churn of 5% means you lose 46% of all customers you acquire each year. At 10% monthly churn, you lose 70% of all customers. Trying to grow gets significantly harder at that stage.",[12,106,107],{},"If you've managed to grow despite high churn, fixing it might be an easy win.",[12,109,110],{},"Churn is universal. Everyone has it. The best companies proactively invest to reduce it.",[12,112,113],{},"Telecom companies invest billions to fight churn. But you don't need billions.",[12,115,116,121,122,126],{},[40,117,120],{"href":118,"rel":119},"https://app.churnkey.co/register?ref=churnkey.co",[44],"Sign up for Churnkey"," or ",[40,123,125],{"href":124},"/schedule-a-demo","book a demo"," today and go live in days, not months.",{"title":34,"searchDepth":128,"depth":128,"links":129},3,[130,135,136],{"id":18,"depth":131,"text":19,"children":132},2,[133,134],{"id":26,"depth":128,"text":27},{"id":57,"depth":128,"text":58},{"id":74,"depth":131,"text":75},{"id":97,"depth":131,"text":98},null,"newsletter","2025-06-24","2025-06-06","Send an expiring card email 1 month before the card expires. Here's how to do it. But should you do it?",false,"md","/images/blog/stripe-expiring-card-emails/stripe-expired-card-emails-cover--1-.webp",{},true,"/blog/stripe-expiring-card-emails","1 min read",{"title":5,"description":141},"blog/stripe-expiring-card-emails",[6],306,"2XuJ-FfTgErIPCmTE-806-3tslI15o3c2jwftnlcBJM",1786729731561]