[{"data":1,"prerenderedAt":184},["ShallowReactive",2],{"blog-page-count":3,"blog-list-7":4},8,[5,15,24,32,39,46,53,60,67,75,83,90,97,104,111,118,126,133,141,148,156,163,170,177],{"path":6,"title":7,"description":8,"category":9,"tags":10,"author":12,"datePublished":13,"image":14},"/blog/using-cohort-analysis-to-reduce-saas-churn","Using cohort analysis to reduce SaaS churn","Cohort analysis is one of the key ways to understand and reduce SaaS customer churn. Learn how to understand cohort analysis and use it to improve your SaaS metrics.","Guides",[9,11],"Churn","scott","2022-08-03","/images/blog/using-cohort-analysis-to-reduce-saas-churn/cohort-analysis.webp",{"path":16,"title":17,"description":18,"category":9,"tags":19,"author":21,"datePublished":22,"image":23},"/blog/the-founders-guide-to-inflation","The SaaS founder's guide to inflation","Why don't software founders adjust pricing more frequently, testing higher price points, or at least peg their monthly rates to inflation?",[9,20],"Deep Dive","nick","2022-08-02","/images/blog/the-founders-guide-to-inflation/inflation.webp",{"path":25,"title":26,"description":27,"category":28,"tags":29,"author":21,"datePublished":30,"image":31},"/blog/launch-churnkey-stripe-app","Launch: Churnkey Stripe app","Integrating the best of Churnkey's dashboard with Stripe's new app marketplace","Product Releases",[28],"2022-07-12","/images/blog/launch-churnkey-stripe-app/stripe-app-1.webp",{"path":33,"title":34,"description":35,"category":9,"tags":36,"author":12,"datePublished":37,"image":38},"/blog/an-in-depth-guide-to-churn-prevention","An in-depth guide to churn prevention","So if you're tired of the subscription cancellations or last-minute backouts from leads, it's time to get proactive about churn prevention with eight proven strategies to keep customers happy.",[9,11],"2022-05-13","/images/blog/an-in-depth-guide-to-churn-prevention/churn-prevent-guide.webp",{"path":40,"title":41,"description":42,"category":28,"tags":43,"author":21,"datePublished":44,"image":45},"/blog/launch-insight-ai-for-customer-feedback-analysis","Launch: insight AI for customer feedback analysis","Churnkey launches a neural net to synthesize freeform customer feedback and help companies boost customer retention.",[28],"2022-04-26","/images/blog/launch-insight-ai-for-customer-feedback-analysis/launch-insight-ai.webp",{"path":47,"title":48,"description":49,"category":28,"tags":50,"author":12,"datePublished":51,"image":52},"/blog/launch-fresh-dashboard-with-powerful-new-metrics","Launch: fresh dashboard with powerful new metrics","Today, we’re officially launching Churnkey’s new dashboard and introducing a new metric: Boosted Revenue.",[28],"2022-04-06","/images/blog/launch-fresh-dashboard-with-powerful-new-metrics/launch-dashboard--1-.webp",{"path":54,"title":55,"description":56,"category":9,"tags":57,"author":12,"datePublished":58,"image":59},"/blog/how-to-measure-and-analyze-your-saas-churn","How to measure and analyze your SaaS churn","Understand the four types of SaaS churn, how to calculate each type, and what we believe are the best ways to increase your growth ceiling.",[9,11],"2022-04-01","/images/blog/how-to-measure-and-analyze-your-saas-churn/churn-post-narrow.webp",{"path":61,"title":62,"description":63,"category":9,"tags":64,"author":12,"datePublished":65,"image":66},"/blog/defining-your-saas-magic-number-the-best-practices-to-improve-it","Defining your SaaS magic number & the best practices to improve it","Your SaaS magic number can pull back the curtain on your sales and marketing dollars’ efficiency – and help you make decisions that will reduce customer churn. In this article, you’ll learn how to calculate it, how to understand it, and how to improve it.",[9],"2022-03-22","/images/blog/defining-your-saas-magic-number-the-best-practices-to-improve-it/saas-magic-number.webp",{"path":68,"title":69,"description":70,"category":71,"tags":72,"author":21,"datePublished":73,"image":74},"/blog/how-to-encourage-saas-customers-to-pause-their-subscriptions-instead-of-cancelling","How to encourage SaaS customers to pause their subscriptions (instead of cancelling)","Looking for ways to effectively reduce SaaS churn? Learn how and why you should give users the ability to pause their subscription instead of cancel.","Tips",[71],"2022-03-17","/images/blog/how-to-encourage-saas-customers-to-pause-their-subscriptions-instead-of-cancelling/churnkey-feature-pause.webp",{"path":76,"title":77,"description":78,"category":79,"tags":80,"author":12,"datePublished":81,"image":82},"/blog/b2b-saas-retention-guide-strategies-examples-tools-to-adopt","B2B SaaS retention guide: strategies, examples & tools to adopt","To maintain happy and loyal subscribers requires creativity and sustainable tactics. That’s where customer retention strategies and tools come at hand to automate this process for you","Retention",[79,9],"2022-03-09","/images/blog/b2b-saas-retention-guide-strategies-examples-tools-to-adopt/retention-guide.webp",{"path":84,"title":85,"description":86,"category":9,"tags":87,"author":12,"datePublished":88,"image":89},"/blog/b2b-saas-churn-rate-guide-benchmarks-how-to-improve","B2B SaaS churn rate guide, benchmarks & how to improve","Churn is unavoidable in any SaaS business. That’s why understanding your B2B SaaS churn rate is essential for evaluating marketing effectiveness, improving your bottom line, and doubling down on your customer retention strategies.",[9,11],"2022-03-03","/images/blog/b2b-saas-churn-rate-guide-benchmarks-how-to-improve/churn-rate-guide.webp",{"path":91,"title":92,"description":93,"category":9,"tags":94,"author":12,"datePublished":95,"image":96},"/blog/tiered-volume-pricing-strategy-models-examples","Tiered & volume pricing strategy, models, & examples","Depending on your goals, the tiered or volume pricing model can make the difference between a profitable, growing business or a business losing money with each sale.",[9],"2022-03-02","/images/blog/tiered-volume-pricing-strategy-models-examples/tiered-pricing.webp",{"path":98,"title":99,"description":100,"category":9,"tags":101,"author":12,"datePublished":102,"image":103},"/blog/saas-reporting-analytics-guide-metrics-tools-examples","SaaS reporting analytics guide: metrics, tools, examples","Not knowing where to focus your attention in your SaaS analytics could get overwhelming and confusing. That’s why it’s important to specify SaaS key metrics and KPIs that’ll guide you through critical decisions. Here are our top SaaS metrics that will help you run your business most effectively.",[9],"2022-01-12","/images/blog/saas-reporting-analytics-guide-metrics-tools-examples/analytics-guide.webp",{"path":105,"title":106,"description":107,"category":9,"tags":108,"author":12,"datePublished":109,"image":110},"/blog/top-23-saas-blogs-in-product-marketing-and-sales-to-follow","Top 23 SaaS blogs in product, marketing and sales to follow","If you’re a SaaS founder, a product manager, or a marketer searching for the best SaaS blogs to follow in 2022, look no further.",[9],"2021-12-07","/images/blog/top-23-saas-blogs-in-product-marketing-and-sales-to-follow/23-follows.webp",{"path":112,"title":113,"description":114,"category":9,"tags":115,"author":12,"datePublished":116,"image":117},"/blog/6-saas-analytics-questions-you-should-always-ask","6 SaaS analytics questions you should always ask","SaaS analytics can only drive your growth if you can validate, organize, and use the metrics properly. Here are the top six questions you should be asking about your SaaS analytics to ensure your data is accurate, meaningful, and actionable.",[9],"2021-11-30","/images/blog/6-saas-analytics-questions-you-should-always-ask/six-questions.webp",{"path":119,"title":120,"description":121,"category":122,"tags":123,"author":21,"datePublished":124,"image":125},"/blog/weve-joined-the-tinyseed-accelerator-fall-2021-batch-tinyseed-f21","We’ve joined the TinySeed accelerator fall 2021 batch","Churnkey has joined the TinySeed startup accelerator as part of the Fall 2021 batch, alongside Keeping, Tonomo, Trendful, and Suggestion Ox.","News",[122],"2021-11-02","/images/blog/weve-joined-the-tinyseed-accelerator-fall-2021-batch-tinyseed-f21/tinyseed.webp",{"path":127,"title":128,"description":129,"category":28,"tags":130,"author":12,"datePublished":131,"image":132},"/blog/launch-customer-segmentation","Launch: customer segmentation for targeted Cancel Flows","Use our new Customer Segments to reduce voluntary churn with targeted cancel flows. That means that you can target specific customers and serve up unique cancel flows for each of them.",[28],"2021-10-18","/images/blog/launch-customer-segmentation/launch-segments.webp",{"path":134,"title":135,"description":136,"category":137,"tags":138,"author":12,"datePublished":139,"image":140},"/blog/how-12-huge-companies-save-millions-of-dollars-from-cancellation-flows","How 12 big tech companies save millions of dollars with cancellation flows","Personalized cancel experiences—flows that offer subscribers discounts, deals, or any other reason to stay—are proliferating among big tech companies. At Churnkey, we've documented dozens of cancel experiences and integrated what we've learned into our product.","Articles",[137],"2021-09-09","/images/blog/how-12-huge-companies-save-millions-of-dollars-from-cancellation-flows/flow-survey-3.webp",{"path":142,"title":143,"description":144,"category":79,"tags":145,"author":12,"datePublished":146,"image":147},"/blog/retention-metrics-to-reduce-churn-and-win-back-customers","Retention metrics to reduce churn and win back customers","Leveraging customer churn and retention leads to higher customer lifetime value. Understanding these retention metrics is critical for long-term business planning and growth.",[79],"2021-06-16","/images/blog/retention-metrics-to-reduce-churn-and-win-back-customers/retention-metrx.webp",{"path":149,"title":150,"description":151,"category":152,"tags":153,"author":12,"datePublished":154,"image":155},"/blog/our-favorite-customer-retention-tools","Our favorite customer retention tools","Whether you’re at a small startup or a larger company, lowering your churn rate counteracts the cost of customer acquisition and increases customer lifetime value. Here are our favorite customer retention tools.","Tools",[152],"2021-06-09","/images/blog/our-favorite-customer-retention-tools/favorite-tools.webp",{"path":157,"title":158,"description":159,"category":9,"tags":160,"author":12,"datePublished":161,"image":162},"/blog/churn-analysis-from-measurement-to-prevention","Churn analysis: from measurement to prevention","If you're struggling to analyze churn, we’ll share what we've learned over almost a decade of running SaaS companies.",[9,11],"2021-06-05","/images/blog/churn-analysis-from-measurement-to-prevention/churn-analysis.webp",{"path":164,"title":165,"description":166,"category":122,"tags":167,"author":21,"datePublished":168,"image":169},"/blog/wavve-has-been-acquired-by-calm-capital","Wavve has been acquired by Calm Capital","Our first bootstrapped SaaS company has been acquired. Here is why we sold and how it all happened.",[122],"2021-05-05","/images/blog/wavve-has-been-acquired-by-calm-capital/keagan-henman-9pjefvw5eii-unsplash.webp",{"path":171,"title":172,"description":173,"category":137,"tags":174,"author":12,"datePublished":175,"image":176},"/blog/how-churn-affects-saas-company-valuations","How churn affects SaaS company valuations","Whether you are preparing to sell your SaaS company or want to know its worth, churn rate carries significant weight in your company’s valuation.",[137,11],"2021-04-23","/images/blog/how-churn-affects-saas-company-valuations/carlos-muza-hpjsku2uysu-unsplash.webp",{"path":178,"title":179,"description":180,"category":28,"tags":181,"author":21,"datePublished":182,"image":183},"/blog/churnkey-springtime-product-updates","Churnkey springtime product updates","This month we released free SaaS churn tools, new dashboard reporting tools, and an update on how paused customers are handled. Read up for more info.",[28],"2021-04-14","/images/blog/churnkey-springtime-product-updates/image--5-.webp",1787075322156]