[{"data":1,"prerenderedAt":216},["ShallowReactive",2],{"author-baird":3},[4,13,20,26,33,40,46,54,60,66,72,78,84,90,96,102,110,116,122,128,135,143,150,157,164,171,178,185,192,200,209],{"path":5,"title":6,"description":7,"category":8,"tags":9,"author":10,"datePublished":11,"image":12},"/guides/overpricing","Overpricing: how to tell if your price is too high, and what to do about it","Overpricing is charging more than your product is worth to the buyer. It is not the same as a premium price, and the difference is measurable. Here is how to find your ceiling and stay under it.","Pricing",[8],"baird","2026-07-07","/images/guides/overpricing/cover.jpg",{"path":14,"title":15,"description":16,"category":8,"tags":17,"author":10,"datePublished":18,"image":19},"/guides/captive-product-pricing","Captive product pricing: the truth about razor-and-blades","Sell the device cheap, then earn on everything it needs to keep running. Here is how captive product pricing works, and why its most famous story is only half true.",[8],"2026-07-06","/images/guides/captive-product-pricing/cover.jpg",{"path":21,"title":22,"description":23,"category":8,"tags":24,"author":10,"datePublished":18,"image":25},"/guides/flat-rate-pricing","Flat-rate pricing: one price for everyone (and when it works)","One price, every feature, any size of customer. It is simple to sell, and many products outgrow it.",[8],"/images/guides/flat-rate-pricing/cover.jpg",{"path":27,"title":28,"description":29,"category":8,"tags":30,"author":10,"datePublished":31,"image":32},"/guides/discount-pricing","Discount pricing: 3 types, risks, and smarter alternatives","Discount pricing moves sales quickly, but it can also train customers to expect a lower price.",[8],"2026-07-03","/images/guides/discount-pricing/cover.jpg",{"path":34,"title":35,"description":36,"category":8,"tags":37,"author":10,"datePublished":38,"image":39},"/guides/premium-pricing-strategy","Premium pricing strategy: what it is and when it works for SaaS","A guide to premium pricing strategy for SaaS: what it is, the trade-offs, when it works, real examples, and how to hold a premium price while keeping the customers it wins.",[8],"2026-07-02","/images/economist-decoy.avif",{"path":41,"title":42,"description":43,"category":8,"tags":44,"author":10,"datePublished":38,"image":45},"/guides/price-bundling","Price bundling strategy: why bundling sells more","Price bundling combines products into one price so buyers see more value and buy more. It works when every item in the bundle earns its place, and when you can keep the customers it wins.",[8],"/images/guides/price-bundling/cover.jpg",{"path":47,"title":48,"description":49,"category":50,"tags":51,"author":10,"datePublished":52,"image":53},"/guides/bc-subscription-cancellation-rules","How to comply with British Columbia's 2026 subscription rules (BPCPA)","New rules take effect August 1, 2026. Here is what British Columbia now requires for subscription renewals and cancellation.","Compliance",[50],"2026-07-01","/images/cky-catalogue/covers/og-customer-health-score.png",{"path":55,"title":56,"description":57,"category":50,"tags":58,"author":10,"datePublished":52,"image":59},"/guides/canada-subscription-cancellation-law","Canada subscription cancellation law: auto-renewal rules by province","What Ontario, Quebec, British Columbia, and federal law require for subscription cancellation, and how to keep one cancel flow compliant across all of them.",[50],"/images/cky-catalogue/covers/og-subscription-pauses.png",{"path":61,"title":62,"description":63,"category":50,"tags":64,"author":10,"datePublished":52,"image":65},"/guides/colorado-automatic-renewal-law","Colorado's Automatic Renewal Law: a subscription cancellation guide","Colorado now requires a one-step online cancel and renewal reminders. Here is what the law asks for and how to comply.",[50],"/images/cky-catalogue/covers/og-dunning-offer-benefits.png",{"path":67,"title":68,"description":69,"category":50,"tags":70,"author":10,"datePublished":52,"image":71},"/guides/dmcca-subscription-rules","DMCCA subscription rules: a UK cancellation compliance guide","The UK's new subscription rules bring cooling-off rights, reminders, and easy exit. Here is what changes and how to get your cancel flow ready.",[50],"/images/cky-catalogue/covers/og-good-cac.png",{"path":73,"title":74,"description":75,"category":50,"tags":76,"author":10,"datePublished":52,"image":77},"/guides/eu-consumer-rights-directive","The EU Consumer Rights Directive: a subscription cancellation guide (including the new cancel button rule)","What the directive requires for online cancellation, the new EU cancel button that applies from June 2026, and how to stay compliant without giving up on retention.",[50],"/images/cky-catalogue/covers/og-dunning-pillar.png",{"path":79,"title":80,"description":81,"category":50,"tags":82,"author":10,"datePublished":52,"image":83},"/guides/massachusetts-automatic-renewal-law","Massachusetts's automatic renewal rules (940 CMR 38.00): a cancellation guide","Massachusetts regulates auto-renewals through an Attorney General rule that took effect in 2025. Here is what it requires.",[50],"/images/cky-catalogue/covers/og-lifetime-value.png",{"path":85,"title":86,"description":87,"category":50,"tags":88,"author":10,"datePublished":52,"image":89},"/guides/minnesota-automatic-renewal-law","Minnesota's Automatic Renewal Law: a subscription cancellation guide","Minnesota's law took effect in 2025 and restricts the save offers you can show during cancellation. Here is what it requires.",[50],"/images/cky-catalogue/covers/og-resources-exit-survey.png",{"path":91,"title":92,"description":93,"category":50,"tags":94,"author":10,"datePublished":52,"image":95},"/guides/ontario-consumer-protection-act","Ontario's Consumer Protection Act, 2023: what it means for subscription cancellation","Ontario is overhauling its consumer law with new consent and cancellation rules for subscriptions. Here is what changes and how to prepare.",[50],"/images/cky-catalogue/covers/og-churn-reduction-background.png",{"path":97,"title":98,"description":99,"category":50,"tags":100,"author":10,"datePublished":52,"image":101},"/guides/quebec-consumer-protection-act","Quebec's Consumer Protection Act: subscription cancellation rules (and Bill 10)","Quebec has Canada's strictest subscription rules, and Bill 10 is about to make them stricter. Here is what to do about it.",[50],"/images/cky-catalogue/covers/og-inflation.png",{"path":103,"title":104,"description":105,"category":106,"tags":107,"author":10,"datePublished":52,"image":109},"/guides/reduce-involuntary-churn","12 tactics to reduce involuntary churn (data from 5.4M failed payments)","A playbook to recover failed payments, without touching your product or pricing.","Payment Recovery",[108],"Retention","/images/cky-catalogue/covers/og-involuntary-churn.png",{"path":111,"title":112,"description":113,"category":50,"tags":114,"author":10,"datePublished":52,"image":115},"/guides/resiliation-en-3-clics","France's 3-click cancellation law (résiliation en 3 clics): a compliance guide for subscription businesses","What the résiliation en 3 clics rule requires, who it applies to, and how to build a cancel flow that stays compliant without giving up on retention.",[50],"/images/cky-catalogue/covers/og-feedback.png",{"path":117,"title":118,"description":119,"category":50,"tags":120,"author":10,"datePublished":52,"image":121},"/guides/state-automatic-renewal-laws","US state automatic renewal laws: a subscription cancellation guide by state","California, New York, Colorado, Minnesota, Virginia, and Massachusetts each set their own auto-renewal rules. Here is what they require and how to keep one cancel flow compliant.",[50],"/images/cky-catalogue/covers/og-churn-pillar.png",{"path":123,"title":124,"description":125,"category":50,"tags":126,"author":10,"datePublished":52,"image":127},"/guides/virginia-automatic-renewal-law","Virginia's Automatic Renewal Law: a subscription cancellation guide","Virginia's 2026 amendments add an online cancel button and require cancelling to be as easy as signing up. Here is what changes.",[50],"/images/cky-catalogue/covers/og-productive-patterns.png",{"path":129,"title":130,"description":131,"category":108,"tags":132,"author":10,"datePublished":133,"image":134},"/guides/reduce-subscription-churn","14 tactics to reduce subscription churn (data from 200M subscriptions)","Fourteen data-backed tactics to reduce subscription churn, covering both voluntary cancellations and involuntary payment failures, with benchmarks from 25M+ subscriptions.",[108],"2026-06-09","/images/cky-catalogue/covers/og-customer-retention.png",{"path":136,"title":137,"description":138,"category":108,"tags":139,"author":10,"datePublished":141,"image":142},"/guides/reactivation-campaigns","What Is a Reactivation Campaign and How You Can Implement One (With Examples)","Most SaaS teams treat churned subscribers as a closed chapter, but a cancelled account is not a lost customer, it's a customer who left for a specific, recoverable reason that a well-built reactivation campaign can directly address.",[140],"Reactivations","2026-03-18","/images/guides/reactivation-campaigns/reactivation-campaign.jpg",{"path":144,"title":145,"description":146,"category":108,"tags":147,"author":10,"datePublished":148,"image":149},"/guides/how-to-leverage-customer-feedback-to-fuel-product-led-growth","How to Leverage Customer Feedback to Fuel Product-Led Growth","Product-Led Growth (PLG) companies enjoy a unique advantage: their product itself drives customer acquisition, retention, and expansion. However, this model comes with the challenge of managing a high volume of users and the feedback they provide. Effectively leveraging this feedback is crucial for refining products, improving user experiences, and",[108],"2024-08-22","/images/guides/how-to-leverage-customer-feedback-to-fuel-product-led-growth/customer-feedback.jpg",{"path":151,"title":152,"description":153,"category":108,"tags":154,"author":10,"datePublished":155,"image":156},"/guides/customer-retention-management-for-saas","Customer Retention Management for SaaS","Discover effective customer retention management strategies for SaaS companies. Learn how to reduce churn, enhance customer loyalty, and boost revenue with actionable insights and best practices.",[108],"2024-08-13","/images/guides/customer-retention-management-for-saas/customer-retention.jpg",{"path":158,"title":159,"description":160,"category":108,"tags":161,"author":10,"datePublished":162,"image":163},"/guides/5-essential-plg-metrics-to-measure-for-growth-retention","5 Essential PLG Metrics to Measure for Growth & Retention","Unlock growth with these 5 essential Product-Led Growth metrics. Learn how PLG SaaS companies measure user engagement, retention, and more while diving into data-driven insights for sustainable success.",[108],"2024-07-17","/images/guides/5-essential-plg-metrics-to-measure-for-growth-retention/essential-plg-metrics.jpg",{"path":165,"title":166,"description":167,"category":108,"tags":168,"author":10,"datePublished":169,"image":170},"/guides/time-to-value-the-overlooked-metric-in-product-led-growth-strategies","Time to Value: The Overlooked Metric in Product-Led Growth Strategies","Unlock the power of time-to-value (TTV) in your Product-Led SaaS product. Learn how to accelerate user adoption, improve retention, and drive growth by focusing on TTV.",[108],"2024-07-09","/images/guides/time-to-value-the-overlooked-metric-in-product-led-growth-strategies/ttv-plg.jpg",{"path":172,"title":173,"description":174,"category":108,"tags":175,"author":10,"datePublished":176,"image":177},"/guides/how-product-led-saas-companies-can-retain-more-self-serve-subscribers","How Product-Led SaaS Companies Can Retain More Self-Serve Subscribers","Retaining self-serve customers is a challenge. Let’s explore some key retention automation strategies that can help PLG SaaS companies reduce churn and retain more self-serve customers.",[108],"2024-07-03","/images/guides/how-product-led-saas-companies-can-retain-more-self-serve-subscribers/retention-automation-plg.jpg",{"path":179,"title":180,"description":181,"category":108,"tags":182,"author":10,"datePublished":183,"image":184},"/guides/how-to-use-trial-extensions-to-convert-trialing-users","How to Use Trial Extensions to Convert More Trialing Users","Learn how to use trial extensions to optimize trial conversion rates for Product-Led Growth SaaS Companies. In this post, we explore strategies, trial types, and tactics to convert more trialing users into paying customers.",[108],"2024-07-02","/images/guides/how-to-use-trial-extensions-to-convert-trialing-users/trial-extension-1.jpg",{"path":186,"title":187,"description":188,"category":108,"tags":189,"author":10,"datePublished":190,"image":191},"/guides/a-guide-to-net-revenue-retention-for-subscription-saas-companies","A Guide to Net Revenue Retention for Subscription & SaaS Companies","If you’re in the SaaS industry, then you probably already have some idea of the pivotal role net revenue retention (NRR) plays in the success and sustainability of your business. NRR is a key metric for SaaS companies that helps give you a better sense for the strength of",[108],"2024-04-24","/images/guides/a-guide-to-net-revenue-retention-for-subscription-saas-companies/nrr-post.jpg",{"path":193,"title":194,"description":195,"category":106,"tags":196,"author":10,"datePublished":198,"image":199},"/guides/fix-cards-failing-for-stripe","How To Fix Failed Payments if You're Using Stripe","Struggling with failed payments in Stripe? Here is a full guide on how to deal with and recover failed payments while using Stripe. Understand the most common card failure codes and how to fix them.",[197],"Payment Failures","2024-04-11","/images/guides/fix-cards-failing-for-stripe/how-to-fix-card-failures-in-stripe-1.jpeg",{"path":201,"title":202,"description":203,"category":204,"tags":205,"author":10,"datePublished":207,"image":208},"/guides/state-of-retention-2024-webinar","State of Retention Report Webinar","Churnkey partnered with Saas.Group and Usersnap on an annual retention report which helps subscription companies make sense of industry trends and changes. Watch the Webinar here.","Metrics",[206],"Subscription Metrics","2024-04-09","/images/guides/state-of-retention-2024-webinar/state-of-retention-webinar-cover-art-1.jpg",{"path":210,"title":211,"description":212,"category":108,"tags":213,"author":10,"datePublished":214,"image":215},"/guides/churn-reduction-for-stripe","A Churn Reduction Guide For Stripe","Unlock the secrets to reducing churn with Churnkey’s expert strategies for Stripe. Learn how personalized cancellation flows can transform your SaaS business.",[108],"2024-04-02","/images/guides/churn-reduction-for-stripe/churn-reduction-for-stripe.jpeg",1784169481851]